Month: July 2016

Microsoft Compensate $10,000 After A Window’s 10 Update Went Wrong

Microsoft has reached an agreement to pay out $10,000 (£7,500) to a woman who was left with an unusable device after windows 10 update attempt.

 

Windows 10

 The technology giant took responsibility for their failed software update effort. Teri Goldstein claimed that her Windows 7 computer automatically tried to update itself to Windows 10 only to leave her work computer completely unusable. The business owner was left with an unstable computer and meant that she could no longer run her business from it.

Microsoft has been aggressively pushing their latest software onto Windows 7 and Windows 8 users with many machines carrying out an automatic update. Some consumers have even claimed that the company have tried to trick them into downloading the latest version.

The Californian lady told The Seattle Times how she had never even heard of Windows 10 and wasn’t asked to make an update. Despite not agreeing to Windows 10 she found her computer attempt the update only for it to completely fail and then have her software back to crawling she then received no help. Her cry for help was overlooked and her business activity on that device had to stop which meant it cost money too. Microsoft said they had dropped their appeal to save legal costs. From February Windows 10 was a recommended update that meant it would install automatically unless blocked by the user.

Why Are Some Consumers Not Updating

You’d be excused for assuming that most people would jump at the chance of an upgrade but the past has proved that the newer software versions aren’t always an ‘upgrade’. It takes many companies a while to master their changes and fix bugs. But computer users have already voiced their concerns over Windows 10 as it is unable to host some of the old hardware plus other consumers refuse to activate the tracking features that coincide with the latest edition.

Windows 10

  • Windows 10 boasts universal apps opposed to Windows 8 metro apps, this means you can run apps from your desktop.
  • They have now made security improvements too.
  • It has a familiar desktop and has notifications.
  • You can enable the tablet mode to make it user friendly

Despite the new additions and modifications it is quite evident that it is not for everyone and their pushy ways of promoting the software and trying to get users to stay updated have certainly backfired. Their upgrading prompts and little help to resolve the situation once their software update went wayward were non existent. This $10,000 hit will surely have the team at Microsoft thinking carefully about their next moves.

 

Spotify Make Allegations Against Apple As They Claim Their App Has Been Blocked

Spotify v Apple

It was inevitable that the battle would heat up between these two competitors, Spotify have now accused Apple of blocking their app to diminish the competition.

Once Apple announced the launch of Apple Music a year ago many technology enthusiasts monitored the situation and predicted some fall-outs along the way. Many different music platforms have attempted to test Spotify’s service to no avail but if anyone were likely to give them a run for their money it’d most certainly be Apple. The industry giants continue to dominate many fields and have now decided to attempt a snatch of the crown from the music streaming leaders.

 

Apple Block Spotify App

Spotify made their legal action public and enabled everyone to have access to their letter of complaint. Their officials openly claimed that Apple set their app regulations to try and disrupt competitors in order to exclude Spotify’s competitive efforts. Since then Apple has hit back expressing their view, they claim that they have made no alterations and that in fact it is Spotify that seek preferential treatment. Currently, Apple take 30% of income from apps and any company that refuses to conform can remove their app from iOS. At this point it’s simply a war of words and heightened tension between the two businesses but it is hard to comprehend whether Apple are using ‘bully boy’ tactics or not. Spotify have also highlighted the multiple advantages the Apple Music app possesses as they only enable their own software to be used during the lock screen and to be controlled via Siri.

 

Spotify v Apple Music

This fierce competition could be a blessing for many fans as they both try to drive their sales. Spotify have become rather uncomfortable in a market they have dominated for a decade, they are no longer the only platform of streamed music of their kind. Apple Music look to delve deep into the music industry and even showcase their new live music feature, with that said- Spotify’s auto-generated playlist has been favoured by many of the music enthusiasts.

Both apps have a price of £9.99 a month with different free options. Apple have a free three month trial whilst Spotify boast a free tier that offers a limited time of music but this means you must listen to advertisements too.

The two similar programs will continue to compete and it will be interesting to see if Apple can retain the stir they seem to have caused.